Welcome to CVNB OnCall - Telephone Banking!
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With OnCall, banking has never been easier. Get instant access to your account balances, transaction history, and seamlessly transfer funds – all from the convenience of your telephone.
How it Works:
- Touch Tone: Simply press the corresponding number on your keypad to select the menu option you desire.
- Voice Recognition: For an even more convenient experience, press 8* to use voice recognition and say the menu option.
Enrolling in OnCall is a breeze! You'll need the following information handy:
- Social Security Number
- Date of Birth
- Account Number
- Give us a call at toll-free 844-403-9106, and on your first call, you'll be prompted to create a secure PIN (minimum of 8 to a maximum of 10 digits) for added peace of mind.
You can use the following numbers to access different features:
| Option # | Menu Option | Global Command | Description |
|---|---|---|---|
| 1 |
Account Balance |
8* | Voice recognition |
| 2 |
Account History and Future Dated Transactions |
1* | Help Menu |
| 3 |
Funds Transfer or Make a Payment |
3* | Main Menu |
| 4 |
Debit Card or ATM Card Menu |
* | Go Back |
| 5 |
Stop Payment |
5* | Skip |
| 6 |
Get Bank Information | # | Repeat |
| 7 |
Report a Credit Card Lost or Stolen | 7* | Hang Up |
| 8 |
Change CVNB OnCall PIN | 0 | Operator |
| 9 |
Additional Options | ||
| 0 |
Transfer to Operator |
Experience the simplicity and efficiency of CVNB OnCall - Telephone Banking today!
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